Each Buick/GMC Certified Pre-Owned vehicle is thoroughly inspected and reconditioned and includes factory-backed limited warranties and roadside assistance.
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Was very pleased with our sales person case. He was very knowledgeable and very helpful and getting my New car to me as fast as possible. The finance person was just as knowledgeable and was very thorough with his recommendations. I will be back to purchase my next new car.
Caleb assisted us with the purchase of our vehicle. He was very professional and helpful. He answered all of our questions and followed up with me. This was by far the smoothest vehicle purchase I have ever had and it didn't take all day! I loved the no pressure atmosphere and would highly recommend purchasing from this dealership.
I saw the vehicle I was considering on Riverside's website. Austin reached out to me right away. We scheduled a time for me to come and check it out. He was responsive and informed if it sold before I got there he would let me know. I was just going to check it out. I was greeted as soon as pulling on the lot and as I pulled off the lot. I got a fair trade in value and they worked with me on pricing to get me in the vehicle I wanted. Austin worked with me from start to finish. Everyone at the dealership was friendly and I felt like my business was truly appreciated. Pricing is important but the customer service is what set them apart. If you are in the market I suggest giving them a try.
The salesman Caleb was extremely helpful and very polite. I would definitely recommend him to anyone looking for a Buick or GMC in the area!
Very helpful and courdious sales team
Great experience with the team at Riverside. Wonderful and kind people. Not pushy at all, and took their time with me. Kay was a wonderful vehicle specialist and helped me get into the right GMC Canyon. Would recommend.
I have been there a couple of times and could not be happier with the service they provided. The service department was able to determine what was wrong with the electric system and it has not blown a fuse since.
Case was a big help! Thanks for making the process easy!
We had a great experience with Case! He was very professional, and helped us have a smooth car-buying experience.
A fine salesman by the name of Austin Moore at Riverside Cadillac in Cartersville, Ga was incredibly helpful! He was bright, honest and went above and beyond to answer all of my questions as well as offer additional knowledge about the Cadillac xt5 I purchased. I will do business with Riverside again and ask to deal with Austin Moore for outstanding customer service!!⭐️⭐️⭐️⭐️⭐️
My experience was great. Thank you to the staff up there. Special shout out to Collin and Austin. From the moment I called, the staff has been very professional and helpful. They answered any questions we have and gave great advice. They stay in constant communication with us, very transparent and pleasant. We appreciate your help and so excited for my car 🚗 😊 🍾
Great experience. Case worked with me to help with the whole transaction.
Very relaxed and friendly. No pressure!
The experience was so easy and fast. The two salesmen at the dealership were very easy to work with and didn't push me into buying a car. They worked with us to give us a fair deal on our trade in too. It was the first time I ever bought a car where I didn't feel pressured and the process didn't take hours. I will definitely recommend them to anyone looking to buy a car.
It was a very wet and rainy morning as I was driving through the dealerships in Cartersville GA looking for a new/used truck, went to all three on Main Street, then to the Ford dealership on Tennessee Street, driving up one row then back down the other, at no point did a sales representative come out into the pouring rain to greet me. I then drove through Riverside no sooner i had made my way down the first row in the back of the lot, a young lady walked out to my car and introduced herself as Christina and ask if I needed anything. I replied no thanks I am only window shopping. She said okay let me know if you have any questions. I eventually drove away as I didn't see anything that caught my eye not within my price range. The next day I went looking the dealerships in town, this time I had my son with me to help me pick something out. Again raining and cold outside we drove through all the lots, still nobody bothered to come outside in the rain to greet me, we even stopped the car and looked at the sticker prices on several trucks at many of the dealerships. One last stop, Riverside Buick, as I pulled into the lot he cames Christina with her red little rain jacket on walking up to my car, she said hello again, is there something I could help you with. I then told her I was looking for a truck within a certain price range and had to be able to tow my camper. She immediately pointed out three trucks to look at and went to get the keys. We spoke on pricing and financing possibilities o the two trucks I liked the best, but due to financial reasons I couldn't get approved with current situation or they wanted too much money as a down payment that I didnt have. So my son and I left the dealership. The next day Christina called me she said I have three different banks that I have been approved from for either of the vehicles and asked me if I wanted to come and test drive them. I told here I'd be right there. She went over the details with me once I arrived and we took both trucks for a test drive through town she continued to say "no pressure, I want to make sure you get the truck you want" after the test drive I picked the one I liked the best, we signed the paperwork and Christina had the truck cleaned and detailed for me. And I come back after lunch and drove off in my new truck. I know this post is long but I wanted to capture the commitment and the willingness Christina had to get me into a car that fit my financial situation, my needs, and my bank account. I must have drove past 100 other car salesman during thise three days and due to the rain and the cold only Christina at Riverside wanted to come outside in the weather and help me, she was amazing throughout the entire process I would never look at another place to purchase a vehicle as I am sure I will be disappointed in their service after this experience with Riverside Buick GMC I have received. Thank you Christina, and thank you to the entire team at Riverside Buick GMC for making this a very comfortable and pleasant process what a wonderful job they all did to make this possible. Thank you Mark
Great customer service.
Awesome place! Even better workers had Case help me with my car and he was great! The service he gave was amazing. He definitely helped with every obstacle we had and made it quick and easy! Very friendly. (: 10/10
Excellent customer service! Polite, curteoous and efficient efficient! We will keep going back!
I needed info on a possible truck purchase in another state. Kayla gladly took the VIN, and printed a report for me. Upon picking it up, she was very helpful in explaining it to me. Very helpful, pure small-town customer service!
Great customer service and extremely easy and fast process.
Riverside Buick GMC was great! My truck decided to break down on my way home from a long trip and they got me in right away and fixed my truck! Everyone was super nice! Thanks again for saving the day Riverside Buick GMC!
Nick and Kay is wonderful they made my experience great I have bought Cadillacs from other dealerships this one is the best in and out before you know it wow I’m just blown away with this thank y’all so much.
Case was very helpful and patient with all my questions. The team at Riverside Buick GMC made the car buying process simple and fast. Great price and value.
In and out with a hassle-free environment. Very helpful and courteous. Long-term customer!!
Austin was very professional and knowledgeable... transaction went very smooth..Highly recommend .. we will be back !